Monday, September 11, 2006

Mayo is 50 Cents

I was in the back office, muddling over server scheduling for the upcoming week, when I get paged to come out to the floor.

It seems that an older (meaning in her 50's, not that old) woman had a complaint about her bill. She had bust a gut over the fifty cent charge for her side of mayo. I removed the charge and went to drop off the bill myself. When I approached her, she semi-calmly started a rant about how she didn't use any ketchup or mustard on her burger and how it was ridiculous to charge for mayo. I explained that mayo costs us more than ketchup and mustard, and that she got a little ramikin of it, rather than just a squirt. She sighed and said all she wanted was a little to spread on her burger. I gently told her that many people ask for a side of mayo for their fries, and if all she had wanted was a little bit, there wouldn't have been a problem. I mentioned that I understand that this is not clear on the menu, and she calmed down.

A few of my co-workers were making fun of her for making a fuss over fifty cents. I reminded them of what she ordered. A glass of water and a plain burger. I'm sure she may be on a limited budget due to bills, social security, disability, whatever, and just wanted to maybe treat herself one day by going out to eat.

Have some compassion. Seriously.

2 Comments:

Blogger koria said...

I love it how you handeled that one - people can be so thoughtless sometimes. It's not because they're mean, they just need to be reminded... Thanks for your welcome jackierocket! I love you for that. And I too bookmarked you ^-^ I have to read your earlier posts when I have time! Thank you lady!

9:42 AM  
Blogger Uber Mer said...

I was thinking about this all day (I read this a couple of days ago) Your post has really stuck with me.

It's funny how easily we forget what privledged lives we live. I've been trying to keep this with me as a reminder.

sigh.

12:55 PM  

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